Product Recall Number: 23-068
Why was Jacuzzi® Hot Tubs and Sundance® Spas recalled?
The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
Product Recall Number: 23-068
Product Safety Warning Number:
Date: 2022-12-15
Product Safety Warning Date:
Name Of Product: Jacuzzi® Hot Tubs and Sundance® Spas
Description: This recall involves Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links, www.sundancespas.com/en-us/recall.html or www.jacuzzi.com/en-us/recall.html, to identify hot tubs with the recalled sensor.
Hazard Description: The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)
Incidents: Sundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.
Remedy: Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
Sold At: Authorized Sundance Spas or Jacuzzi Hot Tubs dealers nationwide from July 2021 through December 2022 for between $6,500 and $30,000.
Importers: Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs), of Chino, Calif.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Mexico
Custom Label: None Listed
Custom Field: None Listed