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Product Recall Number: 22-151

Why was Hisense French Door Refrigerators with Ice Maker recalled?

The refrigerator’s door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

Hisense French Door Refrigerators with Ice Maker
Here's product recall specific data for Hisense French Door Refrigerators with Ice Maker.

  • Product Recall Number: 22-151

  • Product Safety Warning Number:

  • Date: 2022-06-09

  • Product Safety Warning Date:

  • Name Of Product: Hisense French Door Refrigerators with Ice Maker

  • Description: This recall involves Hisense USA’s 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

  • Hazard Description: The refrigerator’s door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 55,200 (In addition, 78 in Canada)

  • Incidents: The firm has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations.

  • Remedy: Consumers should immediately stop using the refrigerator if the recalled refrigerator’s doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

  • Sold At: Lowe’s stores nationwide and online at Lowes.com from August 2020 through February 2022 for about $1,500.

  • Importers: None Listed

  • Manufacturers: Hisense USA, of Suwanee, Georgia

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed

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