Product Recall Number: 22-003
Why was ElliptiGO Arc bicycles recalled?
The bicycle frame can break while riding, posing fall and injury hazards to the user.
Product Recall Number: 22-003
Product Safety Warning Number:
Date: 2021-10-06
Product Safety Warning Date:
Name Of Product: ElliptiGO Arc bicycles
Description: This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words “ElliptiGO” and “Arc” displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
Hazard Description: The bicycle frame can break while riding, posing fall and injury hazards to the user.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Refund, Replace
Units: About 3,800 (In addition, about 31 were sold in Canada)
Incidents: ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
Remedy: Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Sold At: Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
Importers: ElliptiGO Inc., of Solana Beach, Calif.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Taiwan
Custom Label: None Listed
Custom Field: None Listed