Product Recall Number: 21-716
Why was SMART Connect Mini Devices recalled?
The device’s power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
Product Recall Number: 21-716
Product Safety Warning Number:
Date: 2020-12-31
Product Safety Warning Date:
Name Of Product: SMART Connect Mini Devices
Description: This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.
Hazard Description: The device’s power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 2,750
Incidents: The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Sold At: The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex’s pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.
Importers: Anticimex Inc., of Berkeley Heights, N.J.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Thailand
Custom Label: None Listed
Custom Field: None Listed