Product Recall Number: 21-078
Why was NZXT H1 computer cases recalled?
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.
Product Recall Number: 21-078
Product Safety Warning Number:
Date: 2021-02-12
Product Safety Warning Date:
Name Of Product: NZXT H1 computer cases
Description: This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
Hazard Description: Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 32,000 (In addition, about 1,024 were sold in Canada)
Incidents: NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
Sold At: Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.
Importers: NZXT Inc., of City of Industry, Calif.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed