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Product Recall Number: 21-042

Why was Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas recalled?

Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.

Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas
Here's product recall specific data for Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas.

  • Product Recall Number: 21-042

  • Product Safety Warning Number:

  • Date: 2020-12-09

  • Product Safety Warning Date:

  • Name Of Product: Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas

  • Description: This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator’s steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.

  • Hazard Description: Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace, Repair

  • Units: About 4,560

  • Incidents: The firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators.  No injuries have been reported.  

  • Remedy: Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.

  • Sold At: Neptune Benson sold the generators to pool and spa commercial customers from August 2016 through February 2020 for about $320.  Prior to August 2016, the generators were manufactured and sold by Delta UV Corporation to pool and spa commercial customers.

  • Importers: None Listed

  • Manufacturers: Neptune Benson, of Warwick, Rhode Island (after August 2016).  Delta UV Corporation, of Gardena, California (prior to August 2016).

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed

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