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Product Recall Number: 20-779

Why was Traction elevators recalled?

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.

Traction elevators
Here's product recall specific data for Traction elevators.

  • Product Recall Number: 20-779

  • Product Safety Warning Number:

  • Date: 2020-09-10

  • Product Safety Warning Date:

  • Name Of Product: Traction elevators

  • Description: This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers’ homes. “Residential Elevators” is printed on the light in the operating panel inside the elevator cab.

  • Hazard Description: The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 6,300

  • Incidents: The firm has confirmed eight reports of a failure in the motor gearbox assembly.  No injuries have been reported.

  • Remedy: Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm’s March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer’s street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

  • Sold At: Residential Elevators’ dealers and home builders nationwide from January 2014 through April 2017 for between $18,000 and $50,000.

  • Importers: None Listed

  • Manufacturers: Residential Elevators Inc., of Crawfordville, Fla.

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed