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Product Recall Number: 20-758

Why was Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs) recalled?

The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.  

Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)
Here's product recall specific data for Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs).

  • Product Recall Number: 20-758

  • Product Safety Warning Number:

  • Date: 2020-07-02

  • Product Safety Warning Date:

  • Name Of Product: Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)

  • Description: This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe. The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats. “POLARIS” is stamped on the front grille and “Ranger” or “General” is printed on the sides of the rear cargo area. Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box. The following model names are included in this recall: YEARMODEL NAME2019RANGER XP 1000 EPS RANGER CREW XP 10002020RANGER XP 1000RANGER CREW XP 1000GENERAL XP 1000 DELUXE GENERAL XP 4 1000 DELUXE

  • Hazard Description: The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.  

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 26,730 (In addition, 1,330 units were sold in Canada)

  • Incidents: None reported.

  • Remedy: Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair. Polaris is notifying dealers and contacting registered owners directly.

  • Sold At:  Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000.

  • Importers: None Listed

  • Manufacturers: Polaris Industries Inc., of Medina, Minn.

  • Distributors: None Listed

  • Manufactured In: United States, Mexico and Poland

  • Custom Label: None Listed

  • Custom Field: None Listed

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