Skip to content

Product Recall Number: 20-137

Why was HON Office Chairs recalled?

 The chair’s back can break, posing fall and injury hazards to the user. 

HON Office Chairs
Here's product recall specific data for HON Office Chairs.

  • Product Recall Number: 20-137

  • Product Safety Warning Number:

  • Date: 2020-06-17

  • Product Safety Warning Date:

  • Name Of Product: HON Office Chairs

  • Description: This recall involves HON’s Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer’s name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.

  • Hazard Description:  The chair’s back can break, posing fall and injury hazards to the user. 

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 13,400

  • Incidents: HON has received reports of 11 chair backs breaking including two reports of minor injuries.

  • Remedy: Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.

  • Sold At:  HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.

  • Importers: None Listed

  • Manufacturers: The HON Company LLC, of Muscatine, Iowa

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed