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Product Recall Number: 20-114

Why was Flash Receivers recalled?

The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.

Flash Receivers
Here's product recall specific data for Flash Receivers.

  • Product Recall Number: 20-114

  • Product Safety Warning Number:

  • Date: 2020-04-30

  • Product Safety Warning Date:

  • Name Of Product: Flash Receivers

  • Description: This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon’s Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall: Affected Serial Numbers BE1442141400001 ~ BE1442141402040 BE1442174430001 ~ BE1442174433060 BE1442186360001 ~ BE1442186362040 BE1442188570001 ~ BE1442188571020 BE1442180030001 ~ BE1442180032550 BE1442180840001 ~ BE1442180842550 The serial number is printed on the body of the unit under the battery cover. The bar code with the product’s serial number is located under the batteries.

  • Hazard Description: The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 450

  • Incidents: None reported

  • Remedy: Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.

  • Sold At: Online at HarrisComm.com from June 2016 through March 2020 for about $185.

  • Importers: Bellman & Symfon North America Inc., of Wilmington, N.C.

  • Manufacturers: Bellman & Symfon AB, of Sweden

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed

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