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Product Recall Number: 20-009

Why was Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps recalled?

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps
Here's product recall specific data for Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps.

  • Product Recall Number: 20-009

  • Product Safety Warning Number:

  • Date: 2019-10-10

  • Product Safety Warning Date:

  • Name Of Product: Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps

  • Description:

  • Hazard Description: The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 5,350 (in addition, about 450 were sold in Canada)

  • Incidents: Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.

  • Remedy: Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

  • Sold At: Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.

  • Importers: Carrier Corporation, of Palm Beach Gardens, Fla.

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed

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