Product Recall Number: 19-729
Why was Stromer ST5 electric bicycles recalled?
The bicycle stem can break, posing crash and injury hazards to the rider.
Product Recall Number: 19-729
Product Safety Warning Number:
Date: 2019-03-19
Product Safety Warning Date:
Name Of Product: Stromer ST5 electric bicycles
Description: This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
Hazard Description: The bicycle stem can break, posing crash and injury hazards to the rider.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 195
Incidents: myStromer has received one report of a stem breaking. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
Sold At: Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
Importers: myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG, of Vista, Calif.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Switzerland
Custom Label: None Listed
Custom Field: None Listed