Product Recall Number: 19-704
Why was Mountain bikes recalled?
The chainstays can crack, which can lead to failure of the chainstay, rear wheel detachment and loss of control, posing a crash hazard.
Product Recall Number: 19-704
Product Safety Warning Number:
Date: 2018-10-10
Product Safety Warning Date:
Name Of Product: Mountain bikes
Description: This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle’s chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men’s mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents.
Hazard Description: The chainstays can crack, which can lead to failure of the chainstay, rear wheel detachment and loss of control, posing a crash hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 820
Incidents: The firm is aware of 20 chainstays cracking which could lead to failures. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly.
Sold At: Exclusively online at Canyon’s website, www.canyon.com, from December 2017 through June 2018 for between $2,400 and $4,500.
Importers: Canyon USA, Carlsbad, Calif.
Manufacturers: A&I Industries Ltd., of China
Distributors: Canyon USA, Carlsbad, Calif.
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed