Product Recall Number: 19-167
Why was VIVO MOUNT-PLAY5 speaker wall mounts recalled?
The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
Product Recall Number: 19-167
Product Safety Warning Number:
Date: 2019-07-16
Product Safety Warning Date:
Name Of Product: VIVO MOUNT-PLAY5 speaker wall mounts
Description: This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
Hazard Description: The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Refund, Replace, Repair
Units: About 2,400
Incidents: VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
Remedy: Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
Sold At: Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.
Importers: VIVO, of Goodfield, Ill.
Manufacturers: Lumi Legend Corp., of China
Distributors: VIVO, of Goodfield, Ill.
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed