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Product Recall Number: 19-091

Why was Home elevators recalled?

The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

Home elevators
Here's product recall specific data for Home elevators.

  • Product Recall Number: 19-091

  • Product Safety Warning Number:

  • Date: 2019-03-27

  • Product Safety Warning Date:

  • Name Of Product: Home elevators

  • Description: This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). “Cambridge Elevating” is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

  • Hazard Description: The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 680 (in addition, about 1700 were sold in Canada)

  • Incidents: The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.

  • Remedy: Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.

  • Sold At: Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000

  • Importers: Seaside Elevator LLC, of Little River, S.C., Coastal Carolina Elevators, of Little River, S.C. and All-Island Elevator, of Hampton Bays, N.Y.

  • Manufacturers: Cambridge Elevating, of Cambridge, Ontario Canada

  • Distributors: None Listed

  • Manufactured In: Canada

  • Custom Label: None Listed

  • Custom Field: None Listed