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Product Recall Number: 19-060

Why was Hybrid Power Adapters sold with Power Banks recalled?

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Hybrid Power Adapters sold with Power Banks
Here's product recall specific data for Hybrid Power Adapters sold with Power Banks.

  • Product Recall Number: 19-060

  • Product Safety Warning Number:

  • Date: 2019-02-06

  • Product Safety Warning Date:

  • Name Of Product: Hybrid Power Adapters sold with Power Banks

  • Description:

  • Hazard Description: The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 8,900 (in addition, about 475 were sold in Canada)

  • Incidents: Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.

  • Remedy: Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

  • Sold At: Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.

  • Importers: Dell Inc. of Round Rock, Texas

  • Manufacturers: Lite-On Technology Corporation of Taipei, Taiwan

  • Distributors: Dell Inc. of Round Rock, Texas

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed