Skip to content

Product Recall Number: 18-722

Why was Wheat Leaf Crystal Mugs recalled?

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Wheat Leaf Crystal Mugs
Here's product recall specific data for Wheat Leaf Crystal Mugs.

  • Product Recall Number: 18-722

  • Product Safety Warning Number:

  • Date: 2018-02-06

  • Product Safety Warning Date:

  • Name Of Product: Wheat Leaf Crystal Mugs

  • Description: The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating “TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS.” “TIFFANY & CO. 13559” appears on the bottom of the mugs.

  • Hazard Description: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Refund

  • Units: About 3,300

  • Incidents: Tiffany & Co.  has received six reports of the mug breaking when hot liquid was poured into it.  No injuries have been reported.

  • Remedy: Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer’s location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

  • Sold At: Tiffany & Co. stores, online at www.tiffany.com, in the Tiffany & Co. 2017 Home and Accessories catalog and through the “Tiffany For Business” sales channel in the U.S. from October  2017 through December 2017 for about $60.

  • Importers: Tiffany and Company, of New York, N.Y.

  • Manufacturers: STEKLARNA ROGAŠKA D.D., of Slovenia

  • Distributors: Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO

  • Manufactured In: Slovenia

  • Custom Label: None Listed

  • Custom Field: None Listed

Back To Product Search