Product Recall Number: 18-231
Why was Provata activity trackers recalled?
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Product Recall Number: 18-231
Product Safety Warning Number:
Date: 2018-09-25
Product Safety Warning Date:
Name Of Product: Provata activity trackers
Description: This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word “Provata” and “Activity Tracker [color]” printed on the front cover.
Hazard Description: The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 30,000
Incidents: The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
Remedy: Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.
Sold At: Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
Importers: Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Manufacturers: Million Concept Electronic (Shenzhen) Co., Ltd., of China
Distributors: Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed