Product Recall Number: 18-175
Why was Ketra D3 recessed downlights recalled?
The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
Product Recall Number: 18-175
Product Safety Warning Number:
Date: 2018-06-12
Product Safety Warning Date:
Name Of Product: Ketra D3 recessed downlights
Description: This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.
Hazard Description: The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 3,400
Incidents: The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.
Sold At: Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
Importers: Ketra, Inc., of Austin, Texas
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed