Product Recall Number: 18-132
Why was Primo hTrio Multi-purpose beverage dispensers recalled?
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Product Recall Number: 18-132
Product Safety Warning Number:
Date: 2018-03-29
Product Safety Warning Date:
Name Of Product: Primo hTrio Multi-purpose beverage dispensers
Description: This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Hazard Description: Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 11,000
Incidents: Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer’s hand.
Remedy: Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Sold At: Sam’s Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
Importers: Primo Water Operations Inc. of Winston-Salem, N.C.
Manufacturers: Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
Distributors: Primo Water Operations Inc. of Winston-Salem, N.C.
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed