Product Recall Number: 18-094
Why was ThinkPad X1 Carbon Laptops (5th Generation) recalled?
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
Product Recall Number: 18-094
Product Safety Warning Number:
Date: 2018-02-06
Product Safety Warning Date:
Name Of Product: ThinkPad X1 Carbon Laptops (5th Generation)
Description: This recall involves 14 inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name “5 th Generation Lenovo ThinkPad X1 Carbon,” the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.
Hazard Description: An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 78,000 (In addition, about 5,500 were sold in Canada)
Incidents: There have been no reports of overheating in the United States.
Remedy: Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Sold At: Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.
Importers: Lenovo Inc., of Morrisville, N.C.
Manufacturers: Lenovo PC, of Hong Kong
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed