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Product Recall Number: 17-742

Why was Off-Board Chargers for Segway Personal Transporters (PT) recalled?

A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

Off-Board Chargers for Segway Personal Transporters (PT)
Here's product recall specific data for Off-Board Chargers for Segway Personal Transporters (PT).

  • Product Recall Number: 17-742

  • Product Safety Warning Number:

  • Date: 2017-05-05

  • Product Safety Warning Date:

  • Name Of Product: Off-Board Chargers for Segway Personal Transporters (PT)

  • Description: This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.

  • Hazard Description: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 24 (in addition, 17 were previously recalled in September 2015)

  • Incidents: None reported

  • Remedy: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

  • Sold At: Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.

  • Importers: None Listed

  • Manufacturers: Segway Inc., of Bedford, N.H.

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed