Product Recall Number: 17-715
Why was Matrix ClimbMills recalled?
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
Product Recall Number: 17-715
Product Safety Warning Number:
Date: 2016-11-29
Product Safety Warning Date:
Name Of Product: Matrix ClimbMills
Description: This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words “STOP” and “Pause” printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.
Hazard Description: The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 10,500
Incidents: The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.
Remedy: Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.
Sold At: Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011 through September 2015 for between $8,000 and $13,000.
Importers: None Listed
Manufacturers: Johnson Health Tech North America, of Cottage Grove, Wis.
Distributors: None Listed
Manufactured In: Taiwan
Custom Label: None Listed
Custom Field: None Listed