Product Recall Number: 17-201
Why was European plug heads for NVIDIA SHIELD™ power adaptors recalled?
The plug heads can break exposing metal prongs, posing an electric shock hazard.
Product Recall Number: 17-201
Product Safety Warning Number:
Date: 2017-08-08
Product Safety Warning Date:
Name Of Product: European plug heads for NVIDIA SHIELD™ power adaptors
Description: This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.
Hazard Description: The plug heads can break exposing metal prongs, posing an electric shock hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 6,900 (in addition, about 360 were sold in Canada)
Incidents: There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.
Remedy: Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Sold At: Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30.
Importers: NVIDIA Corp., of Santa Clara, Calif.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: None Listed
Custom Field: None Listed