Product Recall Number: 17-140
Why was Chromag bicycle stems recalled?
The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
Product Recall Number: 17-140
Product Safety Warning Number:
Date: 2017-04-26
Product Safety Warning Date:
Name Of Product: Chromag bicycle stems
Description: This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a “Z” marked inside the bolt head are included in this recall. “Chromag” and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Hazard Description: The clamping bolts that secure the stem to the fork steerer and/or the handlebars can break, posing fall and injury hazards to riders.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 100
Incidents: The firm has received three reports of the clamping bolts breaking. No injuries have been reported.
Remedy: Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
Sold At: Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.
Importers: Riser Holdings Ltd., of Canada, dba Chromag Bikes
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Taiwan and Canada
Custom Label: None Listed
Custom Field: None Listed