Product Recall Number: 17-036
Why was Perfect power recliner chairs recalled?
The chair’s joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Product Recall Number: 17-036
Product Safety Warning Number:
Date: 2016-11-23
Product Safety Warning Date:
Name Of Product: Perfect power recliner chairs
Description: This recall involves Human Touch’s Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measure about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words “Human Touch” and “Perfect Chair” and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Hazard Description: The chair’s joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Refund, Repair
Units: About 1,100
Incidents: The firm has received one report of the chair’s joystick mechanism malfunctioning. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Sold At: Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
Importers: Human Touch LLC, of Calif.
Manufacturers: None Listed
Distributors: Human Touch LLC, of Calif.
Manufactured In: Thailand
Custom Label: None Listed
Custom Field: None Listed