Product Recall Number: 16-267

Why was Rechargeable battery packs recalled?

The rechargeable battery packs can overheat, posing fire and burn hazards.

Rechargeable battery packs

Here's product recall specific data for Rechargeable battery packs.

Product Recall Number: 16-267
Product Safety Warning Number:
Date: 2016-09-20
Product Safety Warning Date:
Name Of Product: Rechargeable battery packs
Description: This recall involves Denon’s HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
Hazard Description: The rechargeable battery packs can overheat, posing fire and burn hazards.

Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 3,400 (in addition, 240 were sold in Canada)
Incidents: None reported
Remedy: Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Sold At: Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 through June 2016 for about $100.
Importers: Denon Electronics (USA) LLC, of Mahwah, N.J.
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: China
Custom Label: Note
Custom Field: Health Canada’s press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/60100…;