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Product Recall Number: 16-091

Why was Roller Shades recalled?

The window shades can become dislodged from their brackets and fall, posing an impact hazard.

Roller Shades
Here's product recall specific data for Roller Shades.

  • Product Recall Number: 16-091

  • Product Safety Warning Number:

  • Date: 2016-02-03

  • Product Safety Warning Date:

  • Name Of Product: Roller Shades

  • Description: The window shades can become dislodged from their brackets and fall, posing an impact hazard.

  • Hazard Description: The window shades can become dislodged from their brackets and fall, posing an impact hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair, Replace

  • Units: About 30,000 (in addition about 5,000 were sold in Canada)

  • Incidents: Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.  

  • Remedy: Consumers should contact Lutron immediately for instructions on inspecting their roller shades and to receive a free repair kit to prevent the shade from falling. Consumers with recalled roller shades installed on doors should contact Lutron to receive a free replacement shade.

  • Sold At: Home Depot, Lowes, specialty window shading dealers and online at SerenaShades.com from November 2013 through November 2015 for between $280 and $2,400.

  • Importers: None Listed

  • Manufacturers: Lutron Electronics Co. Inc., of Coopersburg, Pa.

  • Distributors: None Listed

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed