Skip to content

Product Recall Number: 16-025

Why was GE Zoneline® Air Conditioners and Heating Units recalled?

Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

GE Zoneline® Air Conditioners and Heating Units
Here's product recall specific data for GE Zoneline® Air Conditioners and Heating Units.

  • Product Recall Number: 16-025

  • Product Safety Warning Number:

  • Date: 2015-11-03

  • Product Safety Warning Date:

  • Name Of Product: GE Zoneline® Air Conditioners and Heating Units

  • Description: Moisture accumulates near the unit's heater when vent door open, along with two shorted electrical components can create an electrical ground path and arcing.

  • Hazard Description: Moisture from outdoor air can accumulate near the unit's heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 33,500

  • Incidents: GE has received three reports involving smoke and/or fire associated with the unit's heater resulting in about $30,000 of property damage. No injuries have been reported.  

  • Remedy: Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit's front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.

  • Sold At: GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.

  • Importers: GE Appliances, of Louisville, KY  

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed