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Product Recall Number: 16-010

Why was Ear Force® XO FOUR Stealth gaming headset recalled?

Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

Ear Force® XO FOUR Stealth gaming headset
Here's product recall specific data for Ear Force® XO FOUR Stealth gaming headset.

  • Product Recall Number: 16-010

  • Product Safety Warning Number:

  • Date: 2015-10-20

  • Product Safety Warning Date:

  • Name Of Product: Ear Force® XO FOUR Stealth gaming headset

  • Description: Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

  • Hazard Description: Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 59,500

  • Incidents: Turtle Beach has received six reports of mold on the headsets. No injuries have been reported.  

  • Remedy: Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.

  • Sold At: Best Buy, GameStop, Target and Walmart nationwide and online at Amazon.com from June 2015 to September 2015 for about $100. 

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: Turtle Beach Corporation, of San Diego, Calif.

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed