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Product Recall Number: 15-721

Why was Safe Step Walk-In Tubs recalled?

The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.

Safe Step Walk-In Tubs
Here's product recall specific data for Safe Step Walk-In Tubs.

  • Product Recall Number: 15-721

  • Product Safety Warning Number:

  • Date: 2015-02-24

  • Product Safety Warning Date:

  • Name Of Product: Safe Step Walk-In Tubs

  • Description: A towel or other item covering the seat of an empty tub can cause the seat to overheat.

  • Hazard Description: The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Label, New Instructions

  • Units: About 6,400

  • Incidents: There have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.

  • Remedy: Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.

  • Sold At: CKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe Step of Minnesota, Burnsville, Minn.; Safe Step of Nevada, Las Vegas, Nev.; Safe Step Tubs Northwest, Tukwila, Wash., and Safe Step Walk-In Tub Co., Nashville, Tenn. from January 2014 through September 2014 for between $12,000 and $15,000.

  • Importers: None Listed

  • Manufacturers: Oliver Fiberglass Products, of Hohenwald, Tenn. (tub shell) and NuWhirl Systems Corp., of Corona, Calif. (heated seating equipment).

  • Distributors: Safe Step Walk-In Tub Co., of Nashville, Tenn.

  • Manufactured In: United States

  • Custom Label: None Listed

  • Custom Field: None Listed