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Product Recall Number: 15-204

Why was NVIDIA SHIELD tablet computers recalled?

The lithium-ion battery in the tablets can overheat, posing a fire hazard.

NVIDIA SHIELD tablet computers
Here's product recall specific data for NVIDIA SHIELD tablet computers.

  • Product Recall Number: 15-204

  • Product Safety Warning Number:

  • Date: 2015-07-31

  • Product Safety Warning Date:

  • Name Of Product: NVIDIA SHIELD tablet computers

  • Description: The lithium-ion battery in the tablets can overheat.

  • Hazard Description: The lithium-ion battery in the tablets can overheat, posing a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 83,000 (in addition, 5,000 were sold in Canada)

  • Incidents: NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

  • Remedy: Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

  • Sold At: GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.

  • Importers: NVIDIA Corp., of Santa Clara, Calif.

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed