Product Recall Number: 15-013
Why was DBINLINE Rear Shock recalled?
The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
Product Recall Number: 15-013
Product Safety Warning Number:
Date: 2014-10-29
Product Safety Warning Date:
Name Of Product: DBINLINE Rear Shock
Description: The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR), posing a fall hazard to a rider.
Hazard Description: The shock absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike's suspension and pose a fall hazard to a rider.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 5,000 in the US and 500 in Canada
Incidents: Cane Creek has received four complaints from customers, one of which involved a report of injury with bruises in the midsection.
Remedy: Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Sold At: Distributors and retailers globally from May 2014 through September 2014 for about $495 each or included in the price of the bike.
Importers: None Listed
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: United States
Custom Label: None Listed
Custom Field: None Listed