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Product Recall Number: 14-738

Why was Digital Electric Piano recalled?

The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.

Digital Electric Piano
Here's product recall specific data for Digital Electric Piano.

  • Product Recall Number: 14-738

  • Product Safety Warning Number:

  • Date: 2014-06-26

  • Product Safety Warning Date:

  • Name Of Product: Digital Electric Piano

  • Description: The AC power cord on model RD-800 pianos can be connected to the XLR output jacks.

  • Hazard Description: The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 640

  • Incidents: Roland received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.

  • Remedy: Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.

  • Sold At: American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc. and Sweetwater Sound Inc. stores nationwide from January 2014 to April 2014 for about $3,000.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Japan and Indonesia

  • Custom Label: None Listed

  • Custom Field: None Listed