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Product Recall Number: 14-262

Why was Hewlett-Packard and Compaq notebook computer AC power cords. recalled?

The AC power cord can overheat, posing a potential fire and burn hazard.

Hewlett-Packard and Compaq notebook computer AC power cords.
Here's product recall specific data for Hewlett-Packard and Compaq notebook computer AC power cords..

  • Product Recall Number: 14-262

  • Product Safety Warning Number:

  • Date: 2014-08-26

  • Product Safety Warning Date:

  • Name Of Product: Hewlett-Packard and Compaq notebook computer AC power cords.

  • Description: The AC power cord can overheat, posing a potential fire and burn hazard.

  • Hazard Description: The AC power cord can overheat, posing a potential fire and burn hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: 5,577,000 in the U.S. and 446,700 in Canada

  • Incidents: HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.

  • Remedy: Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

  • Sold At: Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed