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Product Recall Number: 14-220

Why was Personal computers recalled?

The computers' lithium-ion batteries can overheat, posing fire and burn hazards.

Personal computers
Here's product recall specific data for Personal computers.

  • Product Recall Number: 14-220

  • Product Safety Warning Number:

  • Date: 2014-07-01

  • Product Safety Warning Date:

  • Name Of Product: Personal computers

  • Description: The computers' lithium-ion batteries can overheat.

  • Hazard Description: The computers' lithium-ion batteries can overheat, posing fire and burn hazards.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair, Refund

  • Units: About 680

  • Incidents: Sony is aware of four incidents, which occurred in Asia, of computers overheating, resulting in units smoking, catching on fire and melting. No injuries have been reported.

  • Remedy: Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.

  • Sold At: Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed