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Product Recall Number: 14-104

Why was Visonic Amber SelectX Personal Emergency Response System (PERS) Kits recalled?

Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.

Visonic Amber SelectX Personal Emergency Response System (PERS) Kits
Here's product recall specific data for Visonic Amber SelectX Personal Emergency Response System (PERS) Kits.

  • Product Recall Number: 14-104

  • Product Safety Warning Number:

  • Date: 2014-02-12

  • Product Safety Warning Date:

  • Name Of Product: Visonic Amber SelectX Personal Emergency Response System (PERS) Kits

  • Description: Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.

  • Hazard Description: Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 1,700 (previous recall of 24,000 units in September 2013)

  • Incidents: The firm has not received any reports of incidents or injuries related to this issue.

  • Remedy: Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.

  • Sold At: Visonic distributors and professional alarm installation firms nationwide from April 2012 through April 2013 for between $220 and $240 for the kits. 

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Israel

  • Custom Label: None Listed

  • Custom Field: None Listed