Product Recall Number: 14-086
Why was Ascent Trainer® by Matrix and Matrix Fitness Elliptical recalled?
Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Product Recall Number: 14-086
Product Safety Warning Number:
Date: 2014-01-23
Product Safety Warning Date:
Name Of Product: Ascent Trainer® by Matrix and Matrix Fitness Elliptical
Description: Fire, sparking, smoking, charring and/or melting at the power cord and socket have been reported with the exercise equipment.
Hazard Description: Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 2,800 in the U.S.
Incidents: The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported.
Remedy: Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet.
Sold At: Johnson Health Tech North America to dealers, commercial fitness facilities such as health clubs and military facilities nationwide, from November 2011 through December 2012, for about $6,000 to $11,000 depending on console installed.
Importers: None Listed
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Taiwan
Custom Label: None Listed
Custom Field: None Listed