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Product Recall Number: 14-061

Why was HP Chromebook 11 power supply/charger recalled?

The computer's charger can overheat and melt, posing fire and burn hazards.

HP Chromebook 11 power supply/charger
Here's product recall specific data for HP Chromebook 11 power supply/charger.

  • Product Recall Number: 14-061

  • Product Safety Warning Number:

  • Date: 2013-12-17

  • Product Safety Warning Date:

  • Name Of Product: HP Chromebook 11 power supply/charger

  • Description: Recalled chargers were sold with HP Chromebook 11 laptop computers. Google has received reports of chargers overheating and melting during use

  • Hazard Description: The computer's charger can overheat and melt, posing fire and burn hazards.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 145,000 units

  • Incidents: Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.

  • Remedy: Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.

  • Sold At: Best Buy stores nationwide and online at Amazon.com, bestbuy.com, Google Play at play.google.com, and HP Shopping at shopping.hp.com from October 2013 through November 2013 and included with the Chromebook 11 which sold for about $280.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed