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Product Recall Number: 14-038

Why was Bicycle chain derailleurs recalled?

The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.

Bicycle chain derailleurs
Here's product recall specific data for Bicycle chain derailleurs.

  • Product Recall Number: 14-038

  • Product Safety Warning Number:

  • Date: 2013-12-04

  • Product Safety Warning Date:

  • Name Of Product: Bicycle chain derailleurs

  • Description: The SRAM RED WiFLi Rear Derailleur that moves the bike chain gears on the rear wheel can jam.

  • Hazard Description: The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: 1700

  • Incidents: The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.   

  • Remedy: Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

  • Sold At: Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation.  They were also sold as original equipment on new high-end bicycles.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Taiwan

  • Custom Label: None Listed

  • Custom Field: None Listed