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Product Recall Number: 14-004

Why was Hanging pendant lamps recalled?

The lamp's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled, posing fire and shock hazards to consumers.

Hanging pendant lamps
Here's product recall specific data for Hanging pendant lamps.

  • Product Recall Number: 14-004

  • Product Safety Warning Number:

  • Date: 2013-10-24

  • Product Safety Warning Date:

  • Name Of Product: Hanging pendant lamps

  • Description: The lighting fixture's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled.

  • Hazard Description: The lamp's wires can be connected incorrectly because the wires' polarity labels can fall off or be mislabeled, posing fire and shock hazards to consumers.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Refund, Replace

  • Units: About 19,000 and 860 in Canada

  • Incidents: Crate and Barrel has received four reports of lamps shorting out, including minor property damage and a minor burn. 

  • Remedy: Consumers should immediately stop using the recalled lamp and contact Crate and Barrel for a replacement lamp of equal value or a full refund, including shipping and $100 reimbursement for charges incurred in removing and replacing recalled lamps by using a licensed electrician.

  • Sold At: Crate and Barrel stores nationwide, Crate and Barrel's catalog and Crateandbarrel.com from January 2009 through July 2013 for between $149 and $249.  

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed