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Product Recall Number: 13-287

Why was Chiller-based water dispensers recalled?

The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.

Chiller-based water dispensers
Here's product recall specific data for Chiller-based water dispensers.

  • Product Recall Number: 13-287

  • Product Safety Warning Number:

  • Date: 2013-09-17

  • Product Safety Warning Date:

  • Name Of Product: Chiller-based water dispensers

  • Description: The hot water tank in AquaMark, Coolersmart, Culligan, Innowave, Waterlogic and Xstream Water-brand water dispensers can overheat and smoke or catch fire.

  • Hazard Description: The hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair

  • Units: About 48,000

  • Incidents: Waterlogic received 16 reports of fire and smoke within the water dispensers. No injuries or property damage have been reported.

  • Remedy: Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.

  • Sold At: Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500.  The units are sold to dealers and leased to consumers.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: China

  • Custom Label: None Listed

  • Custom Field: None Listed