Product Recall Number: 13-250
Why was Johnny G. Krankcycle® by Matrix recalled?
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Product Recall Number: 13-250
Product Safety Warning Number:
Date: 2013-07-25
Product Safety Warning Date:
Name Of Product: Johnny G. Krankcycle® by Matrix
Description: The seat on all Johnny G. Krankcycles by Matrix with detachable seats can unexpectedly come off of the cardio equipment's frame during use.
Hazard Description: The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 2,200
Incidents: Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
Remedy: Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Sold At: Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.
Importers: None Listed
Manufacturers: None Listed
Distributors: None Listed
Manufactured In: Taiwan
Custom Label: None Listed
Custom Field: None Listed