Product Recall Number: 13-073

Product Recall Number: 13-073

Product Safety Warning Number:

Date: 2012-12-17

Product Safety Warning Date:

Name Of Product: Top-Loading Washing Machines

Description: Unbalanced loads can cause LG and Kenmore Elite washers to shake excessively during use. LG has received at least 187 reports of minor property damage.

Hazard Description: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area.

Consumer Action: None Listed

Original Product Safety Warning Announcement: None Listed

Remedy Type: Repair

Units: About 457,000

Incidents: LG has received at least 343 reports of washing machines vibrating excessively, of which at least 187 involved minor property damage.  One minor injury has been reported.

Remedy: Consumers should immediately contact LG or Transform for Kenmore brand products for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner’s manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.

Sold At: LG models were sold at Best Buy, Home Depot, Kmart, Sears and local retailers nationwide. Kenmore Elite models were sold at Kmart and Sears. All were sold from April 2010 to December 2012 for between $899 and $1,099.

Importers: None Listed

Manufacturers: None Listed

Distributors: None Listed

Manufactured In: South Korea

Custom Label: None Listed

Custom Field: None Listed