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Product Recall Number: 13-022

Why was Dual-Voltage CineMate II Home Theater Speaker Systems recalled?

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Dual-Voltage CineMate II Home Theater Speaker Systems
Here's product recall specific data for Dual-Voltage CineMate II Home Theater Speaker Systems.

  • Product Recall Number: 13-022

  • Product Safety Warning Number:

  • Date: 2012-10-31

  • Product Safety Warning Date:

  • Name Of Product: Dual-Voltage CineMate II Home Theater Speaker Systems

  • Description: The bass module can ignite when used in electrical outlets rated at 220 volts or higher, such as those found overseas.

  • Hazard Description: A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Repair, Replace

  • Units: About 20,500

  • Incidents: Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

  • Remedy: Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

  • Sold At: U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: None Listed

  • Manufactured In: Mexico

  • Custom Label: None Listed

  • Custom Field: None Listed