Product Recall Number: 12750
Why was LEV II®, Volant™ and Rise™ residential elevators recalled?
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Product Recall Number: 12750
Product Safety Warning Number:
Date: 2012-09-19
Product Safety Warning Date:
Name Of Product: LEV II®, Volant™ and Rise™ residential elevators
Description: The door to the elevator can unlock and open, exposing the elevator shaft.
Hazard Description: The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: New Instructions
Units: About 670
Incidents: None reported
Remedy: Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.
Sold At: Elevator dealers from December 2010 through August 2012 for between $16,000 and $26,000 installed.
Importers: None Listed
Manufacturers: ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.
Distributors: None Listed
Manufactured In: United States
Custom Label: None Listed
Custom Field: None Listed