Product Recall Number: 07-577
Why was Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie recalled?
Wires behind the control panel can overheat, posing fire and electric shock hazards.
Product Recall Number: 07-577
Product Safety Warning Number:
Date: 2007-09-11
Product Safety Warning Date:
Name Of Product: Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie
Description: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Keystone Manufacturing Co. Inc., of Buffalo, N.Y., and QVC of West Chester, Pa., are voluntarily recalling about 32,000 Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie. Wires behind the control panel can overheat, posing fire and electric shock hazards. Name of Product: Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with RotisserieUnits: About 32,000Retailer: QVC of West Chester, Pa.Distributor: Keystone Manufacturing Co. Inc., of Buffalo, N.Y.Hazard: Wires behind the control panel can overheat, posing fire and electric shock hazards.Incidents/Injuries: QVC has received 49 reports of incidents, including five minor burns, five electrical shocks and 11 incidents of minor property damage to kitchen cabinets and countertops.Description: This recall involves the Cook's Essentials Multi-Function Convection Oven with Pull-Out Rotisserie (model number 910500), which was also sold as the Deni Convection Oven with Rotisserie (model number 10500). The model number can be found on the bottom of the oven. These are countertop ovens and the brand name "Cook's Essentials" or "Deni" is found on the front right panel.Sold through: The Cook's Essentials brand was sold exclusively through QVC and the Deni brand was sold through various online retailers from October 2006 through May 2007 for about $125.Manufactured in: ChinaRemedy: Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. QVC and Keystone have notified consumers by telephone and by mail to stop using the oven.Consumer Contact: Consumers who bought a Cook's Essentials oven through a QVC broadcast or at QVC.com, and who have not been contacted by QVC, should call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET seven days a week. Consumers who bought a Cook's Essentials oven at a QVC outlet or retail store should return the oven to the store at which it was purchased for a refund. Consumers who bought a Deni brand oven and who have not been contacted by Keystone should call Keystone at (800) 336-4822 between 9 a.m. and 5 p.m. ET Monday through Friday. Consumers can also visit QVC's website at www.qvc.com or Deni's website at www.deni.com.
Hazard Description: Wires behind the control panel can overheat, posing fire and electric shock hazards.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Refund, Replace
Units: About 32,000
Incidents: QVC has received 49 reports of incidents, including five minor burns, five electrical shocks and 11 incidents of minor property damage to kitchen cabinets and countertops.
Remedy: Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. QVC and Keystone have notified consumers by telephone and by mail to stop using the oven.
Sold At: The Cook's Essentials brand was sold exclusively through QVC and the Deni brand was sold through various online retailers from October 2006 through May 2007 for about $125.
Importers: None Listed
Manufacturers: None Listed
Distributors: Keystone Manufacturing Co. Inc., of Buffalo, N.Y.
Manufactured In: China
Custom Label: Retailer:
Custom Field: QVC of West Chester, Pa.