Product Recall Number: 07-565
Why was Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels recalled?
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
Product Recall Number: 07-565
Product Safety Warning Number:
Date: 2007-07-26
Product Safety Warning Date:
Name Of Product: Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
Description: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Gamewell-FCI, of Northford, Conn., is voluntarily recalling about 1,100 Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels. The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.Name of Product: Gamewell-FCI 600 Series SmartScan Fire Alarm Control PanelsUnits: About 1,100Manufacturer: Gamewell-FCI, of Northford, Conn.Hazard: The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.Incidents/Injuries: Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.Description and Models: The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.Sold at: Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.Manufactured in: United StatesRemedy: Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.Consumer Contact: For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's website at www.gamewell-fci.com.
Hazard Description: The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Repair
Units: About 1,100
Incidents: Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
Remedy: Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Sold At: Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
Importers: None Listed
Manufacturers: Gamewell-FCI, of Northford, Conn.
Distributors: None Listed
Manufactured In: United States
Custom Label: None Listed
Custom Field: None Listed