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Product Recall Number: 07-522

Why was Contact Hot and Cold Water Coolers recalled?

A water leak inside the water cooler can create an electrical arc, posing a fire hazard.

Contact Hot and Cold Water Coolers
Here's product recall specific data for Contact Hot and Cold Water Coolers.

  • Product Recall Number: 07-522

  • Product Safety Warning Number:

  • Date: 2007-01-21

  • Product Safety Warning Date:

  • Name Of Product: Contact Hot and Cold Water Coolers

  • Description: In cooperation with the U.S. Consumer Product Safety Commission (CPSC), DS Waters of America Inc., of Atlanta, Ga., is voluntarily recalling about 8,700 Contact Hot and Cold Water Coolers. A water leak inside the water cooler can create an electrical arc, posing a fire hazard.Name of Product: Contact Hot and Cold Water CoolersUnits: About 8,700Distributor: DS Waters of America Inc., of Atlanta, Ga.Hazard: A water leak inside the water cooler can create an electrical arc, posing a fire hazard.Incidents/Injuries: DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.Description: The recall involves the Contact Hot and Cold Water Coolers with serial numbers beginning with the letter "J" and followed by nine digits. The serial number is located on the lower right-hand side of the serial plate. The model name - "Contact" - is written on the right-hand side of the serial plate.Sold by: DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.Manufactured in: CanadaRemedy: Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.Consumer Contact: For more information, call DS Waters at (800) 480-1434 anytime, or visit the firm's Web site at www.water.com/ContactRecall.Media Contact: Shayron Barnes-Selby, (770) 933-1400.

  • Hazard Description: A water leak inside the water cooler can create an electrical arc, posing a fire hazard.

  • Consumer Action: None Listed

  • Original Product Safety Warning Announcement: None Listed

  • Remedy Type: Replace

  • Units: About 8,700

  • Incidents: DS Waters has received 20 reports of the water cooler making either a crackling noise or catching on fire, including five reports of property damage. No injuries have been reported.

  • Remedy: Consumers should stop using the recalled water coolers, unplug them and call DS Waters for a replacement water cooler at no additional cost.

  • Sold At: DS Waters distributed the recalled Contact Hot and Cold Water Coolers through direct sales nationwide from April 2004 to August 2006 for about $220.

  • Importers: None Listed

  • Manufacturers: None Listed

  • Distributors: DS Waters of America Inc., of Atlanta, Ga.

  • Manufactured In: Canada

  • Custom Label: None Listed

  • Custom Field: None Listed