Product Recall Number: 07-167
Why was Rechargeable lithium-ion batteries containing Sony-made cells used in Acer notebook computers recalled?
The lithium-ion batteries can overheat, posing a fire hazard to consumers.
Product Recall Number: 07-167
Product Safety Warning Number:
Date: 2007-04-24
Product Safety Warning Date:
Name Of Product: Rechargeable lithium-ion batteries containing Sony-made cells used in Acer notebook computers
Description: WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Acer America Corporation, of San Jose, Calif., is voluntarily recalling about 27,000 rechargeable lithium-ion batteries containing Sony-made cells used in Acer notebook computers. The lithium-ion batteries can overheat, posing a fire hazard to consumers.Name of product: Rechargeable lithium-ion batteries containing Sony-made cells used in Acer notebook computersUnits: About 27,000Computer Importer and Distributor: Acer America Corporation, of San Jose, Calif.Computer Manufacturer: Acer Inc., of TaiwanBattery Cell Manufacturer: Sony Energy Devices Corp., of JapanHazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers.Incidents/Injuries: As announced previously, there have been 16 reports of notebook batteries overheating. These reports were associated with earlier recalls by other notebook computer manufacturers of batteries containing these Sony cells. These previous reports involved only minor property damage and two minor burns. None of these reports involved batteries in Acer notebook computers.Description: Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall:Acer Notebook SystemSeries Beginning with:Acer Battery Pack No. (Part of Barcode)Battery Pack Serial Week Code Range (Part of Barcode)Battery Week Code Range (in front of Barcode)Battery Week Code Range on Red StickerTravelMate 321xBT00604001 0521-0545 Aspire 980xBT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330xAspire 556xBT00604005601-626 TravelMate 561xAspire 930x, Aspire 941xBT00807010614-630 TravelMate C20xBT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467xAspire 560x, Aspire 567xBT00804011 0551-0626TravelMate 320xBTT4807001418-552 Sold through: Authorized electronics retailers nationwide from May 2004 through November 2006 for between $500 and $1,500.Manufactured in: China and TaiwanRemedy: Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.Consumer Contact: For assistance in determining if their battery packs are covered by this program and to request a free replacement battery pack, consumers can visit the firm's Web site at www.acerbatteryrecall.com/AcerWeb. Consumers also can contact Acer toll-free at (866) 496-2237 anytime.
Hazard Description: The lithium-ion batteries can overheat, posing a fire hazard to consumers.
Consumer Action: None Listed
Original Product Safety Warning Announcement: None Listed
Remedy Type: Replace
Units: About 27,000
Incidents: As announced previously, there have been 16 reports of notebook batteries overheating. These reports were associated with earlier recalls by other notebook computer manufacturers of batteries containing these Sony cells. These previous reports involved only minor property damage and two minor burns. None of these reports involved batteries in Acer notebook computers.
Remedy: Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Sold At: Authorized electronics retailers nationwide from May 2004 through November 2006 for between $500 and $1,500.
Importers: Computer Importer and Distributor: Acer America Corporation, of San Jose, Calif.
Manufacturers: Computer Manufacturer: Acer Inc., of TaiwanBattery Cell Manufacturer: Sony Energy Devices Corp., of Japan
Distributors: Computer Importer and Distributor: Acer America Corporation, of San Jose, Calif.
Manufactured In: China and Taiwan
Custom Label: None Listed
Custom Field: None Listed